Episode 52 - Andrew Stotz

Investing with your head not your heart - Making Conversations about Investing Count!

Andrew Stotz, Investment Researcher

Making Conversations about Investment Count!

Andrew Stotz investment

In this episode investment expert Andrew Stotz – who’s just “the worst” (not really, you’ll have to listen to find out what we did there!) – has a conversation that counts with Wendy all about the financials in business.

We learn all about how investing with your head instead of your heart is beneficial.

Andrew explains how important it is to think carefully about employee incentive schemes, and KPIs – or key performance indicators.

And he also gets into his success formula – L-R / F-P. (Oh yes! Serious take away here for you)

Of course this episode covers the importance of investing in the future, investing in employees, investing in good financial reporting.

And how Andrew’s LR / FP investment strategy works for ASIR clients, when they have a company that has potential for growth and development – something we need to invest our time and attention into!

And he talks us through his process for going through all the numbers and figures to get a full picture on a company’s finances.

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Full Episode Transcript


Making Conversations Count – Episode Fifty-Two

October 14th 2021 

Wendy Harris & Andrew Stotz 



00:00:00: Introduction 
00:01:18: Background behind “The Worst” 
00:03:38: Focussing on value and wealth  
00:06:11: Breaking down barriers and building trust 
00:08:10: Common mistakes – incentives  
00:09:53: The importance of cooperation  
00:12:39: Enjoy the work environment  
00:15:05: Andrew’s pivotal conversation 
00:23:08: Pain is a partner of growth  
00:25:15: Money is the blood supply of business  
00:26:42: Final thoughts 


Wendy Harris: Hard cash, capital, investment, all words that kind of go over my head.  But money in general, nobody likes to talk about it, except my next guest says that, “Money is the result of value”, and don’t we all love good value?  Join me and Andrew Stotz as we’re making conversations about investment count. 

What’s new, Wendy Woo?  Well, you know I mentioned that Lloyds Business Bank Award?  Well, the prize was a mentor session with Steven Bartlett.  I’ll tell you more about that later.  We’ve also had a review from Nicole Harbert who said, “Loved this podcast with you and Pete Cann.  You’re a breath of fresh air.  Everyone would benefit from yoga laughter and the Champagne cork memories are a great tradition”.  Thanks, Nicole; that was my celebration for 50, reaching 50!  There’s a big number I’d like to invest.  Thanks for letting us know. 

I’ve got one question for you before we start, Andrew, and that is, why the worst?  Where did the worst come from in your name? 

Andrew Stotz: It came from a guest that I had, Chris Reed, and he’s kind of a marketing specialist guy.  And, he is the only CEO in the world with a pink mohawk. 

Wendy Harris: Pink? 

Andrew Stotz: Yes, pink.  And it made me think, “What’s my pink mohawk?”  I’ve had a lot of discussion with my team and thought about — my LinkedIn used to be pretty complicated, “I do this, I do that, I can do this, we do that” and we do a lot of things and we have a lot of different parts of our business, but I realised when you say all that, nothing comes across.   

So, I decided my podcast is my most unique thing that people are, “Huh, what?” so I decided to double-down on The Worst.  So, I’m the worst podcast host of my worst investment ever.  And what I can say is I get the emails from people asking me this question.  And if I told you I was the best, or I was just a podcast host, you wouldn’t have asked this question.  So, from a marketing perspective, it’s awesome. 

Wendy Harris: It also links quite nicely to your surname; it’s a bit of a tongue twister, isn’t it? 

Andrew Stotz: Yeah.  And the point is that you’ve got to make a difference out there, you’ve got to come across in a way that people remember; and people remember this.  And I’m a pretty smart guy, so I know nobody’s going to think, “What an idiot” or, “Yeah, he is the worst”.  So, I know anybody listening will know that it’s just kind of a play on words. 

Wendy Harris: They get the irony. 

Andrew Stotz: “Irony”, that’s a good word. 

Wendy Harris: Yeah, I love that, because clearly you are a smart guy.  You do run a podcast.  I’ve been lucky enough to be a guest.  But it’s just one of those questions where people always say to me, “What does WAG stand for?  Are you a footballer’s wife?”  I’m like, “No, it’s just my initials that I was given at birth”.  So, sometimes it can be the simplest of things that can trigger a conversation, which is great, isn’t it? 

Andrew Stotz: That’s what you’re the master at, so I appreciate that. 

Wendy Harris: Your speciality in life is all around finance and investments and equity? 

Andrew Stotz: That’s it; it’s all around value.  So, basically I help people create, grow, measure and protect value, and all of that comes through a lens of finance.  But I like to talk about value. 

Wendy Harris: That’s got to be really important, Andrew, because being a Brit, we don’t like talking about money, right; we don’t like to admit that we’ve made mistakes, or that we don’t understand anything.  We don’t want to let on that we don’t understand, even, and it’s just purely through the education things.  But we all like value for money, don’t we? 

Andrew Stotz: Yeah, and if you come in and say, “Profit, profit, profit”, that’s a turn off.  What I know is, I know what value is, and I know how to calculate it, I know how to increase it, I know how to protect it. 

Wendy Harris: So, who do you help most.  Is there a typical kind of, I don’t like the word clientele, but is there a typical set of people that you like helping most? 

Andrew Stotz: So let’s say, when it comes to creating wealth, I help companies make their companies financially world class.  When it comes to growing wealth, I help individuals to invest in a safe, simple way.  When it comes to measuring wealth, I help young people build careers in the area of valuation and understanding how to calculate value.  And when it comes to protecting wealth, it’s the podcast and my community service to do the podcast to bring out how we can protect our wealth.  So, I would explain it like that.  

Wendy Harris: And sometimes, just being able to break it down into its simplest form means that we can immediately say, “That’s the bit I need help with”? 

Andrew Stotz: Yeah.  With companies, I find out that sometimes, they just have a total accounting mess, and we come in and fix it.  Sometimes they’ve got their accounting good, but they just aren’t financially strong, and we help them with that.  And we do that through my courses.  We use the courses as a stepping stone, and then for those that want to go to the next level, then we do advising and we do something called “outsourced CFO”, also; so, companies that are growing and they need CFO services, we provide them. 

Wendy Harris: For me, I think when it comes to handling other people’s money, and I’ve done that myself in the past for a retired millionaire a long, long time ago, and the biggest compliment he could pay me was that he started to get me to buy and research all of the resources that we needed for his company; because he said, “Wendy, I don’t know anyone who spends my money better, because you always find the best deal”.  And that comes with trust, doesn’t it?  And that can only come through conversation, in my mind, that you can be honest about something. 

So, the conversations that you have with some of these big companies must get into some real nitty-gritty of cutting through some of the barriers that people put up; how do you handle that, Andrew? 

Andrew Stotz: Let’s say, there’s a sense of urgency when I come into a company to help them, and the urgency is usually that they’re losing money, or they’re out of control in their accounting or finance, or that they really want to get somewhere and make the business seriously profitable. 

So basically, I mean having been in the corporate environment for many years, I know how to exist in that, but I just don’t care anymore about that.  When I come in, the reason why I come in is because something is dysfunctional, and basically I expose it.  And I’m not mean about it or anything, but to be honest, if you want to solve a problem, you’re going to find the problem when you hire an outside person who’s going to dig into your company.   

The truth comes out in the cash; the truth comes out in the financials.  You can talk all day long about how great you are and you’re a great team and you’re this and that, but it has to be reflected in the financials ultimately, or else you’re not going to survive in the long run. 

Wendy Harris: Are there some fairly consistently made mistakes that you see going from company to company? 

Andrew Stotz: The first thing is that unfortunately, people just don’t get along, and they’re on management teams and the CEO either hires the wrong person or doesn’t fire the person that they should, or doesn’t build the environment of communication and cooperation between leaders.  Then sometimes, a common theme is that companies go crazy about incentivising through KPIs and things like that.  When you incentivise people, you have to understand that there’s a cost.  And when you’re building a company that somehow must cooperate between all the different departments and divisions.  If you do incentives like that, you immediately drive competition in your company, which I always tell them the competition is outside. 

One of the big common themes is that they’re doing all this stuff to incentivise people through all their different bonuses; what they’re really doing is incentivising people to fight against each other to get the bigger piece of the pie.  And, you never get there. 

Wendy Harris: Well, it’s not just within the individual teams, is it?  There becomes a kind of imbalance between departments as well because, “Why do they get that when we do this?  Without us, they wouldn’t work”, and I’ve seen this within companies that inter departments don’t get along, because they don’t feel that they’re treated equally and fair.  

Andrew Stotz: Yeah.  I was advising two different companies and I met with their management teams for two days to do training and talk to them and do my course, Finance Made Ridiculously Simple, and also how to make their company financially world class, where I benchmark them and teach them.  And, both CEOs were fun and they were nice and they were smart.  Both management teams, the individuals on the teams were excellent.  Each of them were experts in marketing in their area.  But one of them was losing money and one was doing tremendously well. 

First, you can obviously attribute that maybe to the industry that they’re in, or something.  But if you take out that industry effect, the question I asked myself was, “What’s the difference?”  To me, the difference comes down to nothing about — remember, finance is just a result; it is not a source of value; it is just a measurement of value.  So then, you have to think about, what is it?  What I would say is it’s really a couple of things.  Number one, you’ve got to have the right CEO.  If you have the wrong CEO, you’re never going to get there.  And, you’ve got to have the right management team.  However, the right management team isn’t as critical as the cooperation amongst the management team.   

So, a good CEO can set a clear direction, but also demand cooperation between the different heads of the department, so that when that nonsense comes up, “Well, they get this and we don’t get that”, well great, bring it to that management meeting, go through it and work through it and come up with your conclusions, and then go back to your department and tell them, “Hey, don’t waste your time badmouthing this or that.  This is the reason why we’ve got to move forward.  We’re all one team”. 

If a leader can’t do that, it just makes work miserable, unless you’ve got a huge brand.  One of my guests on the podcast said, “Good companies die slowly”, and it just made me realise that, they’ve got cash; yeah, you can mess it up.  You can have a lot of dysfunction and exist with that for three years, five years, ten years, but eventually it’s going to hurt you.  Whereas, a small company, if you allow that kind of stuff to go on in a small company, you’ll go down really fast.  

Wendy Harris: Yeah, you need to be a lot more agile, don’t you, as a small company?  You’re kind of ducking and diving on a daily basis, aren’t you, to make sure that you avoid pitfalls, that you’re going in the right direction.  I don’t think the journey of any company that’s small is in a straight line.  There is no straight road to Rome anymore! 

Andrew Stotz: Yeah, for all of us. 

Wendy Harris: I think, what you’ve just pointed out there is that there’s lots of C-words, aren’t there, that come into it?  So, communication, cooperation; but ultimately, it’s a culture, because when you go to work, you’re at work way longer than you are home with your family.  So, if you don’t enjoy that work environment, what’s the point? 

Andrew Stotz: That’s sad.  And, surveys of people show that most people are not happy with their work.  Luckily for me, I’ve never had that problem, and people always ask me, “How are you so happy and you’ve always been happy about your work?”  The way I did it is I quit, I quit a lot.  When I found that I was unhappy, I could see; it was clear.  And then I walked away and said, “I’ve got to find something better, something that suits me better, something that challenges me more”.  And at the age of 28, I found that job. 

From that time, as a financial analyst, to today, I’ve just loved that job.  And every day, I go in and yeah, there are some things I don’t like to do but generally, the job of a financial analyst is a job that teaches you how to think.  There’s a lot of fear and panic in the world these days with COVID and all that, and somebody asked me about it and they said, “How do you feel?”  I said, “I feel like I’ve trained for 30 years for this”.  I have been applying logic and reason, so I like to think of a formula as LR divided by FP; logic and reason over fear and panic.  My goal is to apply logic and reason over that. 

Now, anybody can get caught up in panic, but not everybody can apply logic and reason.  So, I enjoy that. 

Wendy Harris: It’s a good point that you make, Andrew, because there are times where you hear or read, somebody’s got an opinion.  And ultimately, we’ve got to stay focussed on what we can control; another C-word.  I’m going to be counting up the C-words at the end of this conversation. 

Andrew Stotz: Cooperation, control. 

Wendy Harris: Yes, control.  Now, you’ve said that you wanted to find something better and pushed for something better, and that’s something that I really enjoy coming through as a theme to this series of conversations that I have on the show, is that there’s always something you can do about something.  But it usually happens that there’s a conversation that you need to have that helps you work through.  So, I think it only right to invite you to share that conversation now, Andrew, that counted for you and what happened after? 

Andrew Stotz: Well, first of all, I want to thank you for asking me to share this story.  You’re going to be a little bit surprised about this story, and it may not fit the exact mould, but it is a conversation. 

Wendy Harris: Oh, good. 

Andrew Stotz: I live with my mother, she’s 83 years old, and I brought her to Thailand when my father passed away, and they were living in North Carolina.  Last night, mum and I sat down and I talked to her about what would she consider the most critical conversations that happened in our lives and in our past and all that.  And, our conversation was all about talking to you, and it ended in tears.  We were just crying as mum said, “How did we make it here?” and she was in tears.  And, I’m going to go back, because a lot of what I’ve done in business goes back to a pivotal moment and it was a moment in my youth and it was a conversation of my youth. 

My parents called the police and charged me with incorrigibility when I was 14.  I smashed out a window in the house, I was high on drugs at the time, I was growing up in Ohio, and my father tried to get me to calm down.  I had scissors in my hand, and I stabbed my father in his hand and it was just at that point, he went and called the police.  I was put into a foster home for a couple of months and then eventually came back, and they gave me a chance to go back home and try to get it right for my first year of High School, at that time. 

Then, I did okay, but then I started using drugs a lot and all that, and then finally I tried suicide a couple of times.  Luckily, I wasn’t successful at that and I was in a lot of trouble, and I was pretty addicted to drugs, alcohol, and just my life was collapsing around me.  I managed to go to my parents and ask them if I could go to drug rehab.  I was just 16 years old, just turning 17, and I went into drug rehab and tried to get straight. 

When I came out of the drug rehab, within four days I was on my knees, begging a friend of mine to get high, and I got high, and I was 17 by this time and I just ran away from home.  I decided I’m going to live on my own.  Luckily, my parents called the police and tried to find me and all that; it took a while.  Eventually, they arrested me and then they brought me into a halfway house in Akron, Ohio.  Basically, I was preparing myself for the conversation with my mum and dad and basically what I said is, finally I got my mum and dad and we got on the phone and I just said, “I’m 17, I’m going to live my life on my own, I’m not going to High School and I’m just going to do whatever I want”. 

My mother in particular, but also my father said, “You’ve got one last chance.  We’ve booked a one-way ticket to Baton Rouge, Louisiana, and you’ve got a chance to go to this treatment centre.  It’s one of the best in the country and it’s a one-way ticket.  If you can’t make it through there, then you’re going to have to stay down there.  We want you to come home and we’re going to send you to the bus station in a couple of days from now, and then that’s your chance”. 

That was the conversation.  And my mum and I talked about it last night and just how tough it was, knowing that it’s very possible that I’d never come back.  The reason why that conversation is so critical in my life is, I went down to Louisiana and I went into the drug rehab and they basically said, “You’re going to be in evaluation for seven days and at the end of seven days, we’re going to decide if we’re going to accept you or not”.  I figured I’d already been through treatment before, I knew all the lingo and all that.  So I thought, this is going to be a cake walk. 

But on day number six, they pulled me into a meeting and they said, “We have bad news for you.  You’re not going to make it in your treatment”, and that basically meant I was out on the street tomorrow, the next day, in Baton Rouge, Louisiana, with nothing. 

Wendy Harris: Your safety net had been pulled. 

Andrew Stotz: All gone.  And I went back to my room and I collapsed on the floor in my bathroom and just sobbed.  And at that moment, it was 15 September 1982, and at that moment what I said was, “I can’t do it.  I can’t figure this out”, and I had to just let go and say, “I don’t have the answers anymore.  I have to just let go”.  And that was the moment of freedom. 

At the end of that day, I went to bed, I woke up the next morning and I talked to the counsellors more and eventually what they did is they said, “We’ve decided to let you in”.  Now, I don’t know if they were playing a cruel joke on me or not, but it worked.  And I went into drug rehab and I got sober there and then after that, I came back to my parents’ house and I went to a seven-month long-term treatment centre. 

Basically that conversation, that my mum didn’t give up on me and she decided that, both my mum and dad, both basically said, “You’re going to get one more chance, but this is one way”, and it was a tough conversation for them, and I realise that that changed the complete trajectory of my life.  I basically have now been sober for nearly 40 years and I’ve never drank anything or had any drugs since that moment in that bathroom on my knees, beaten down on my knees; basically beaten down by my own behaviour. 

When I graduated from the treatment centre, at the age of 17 and soon to be 18, my parents said, “Congratulations, you’ve done a great job.  You’re sober now, go out and live your life”, and they did tell me to go out and live on my own.  And that was the beginning of really an amazing journey.  I had a chance to reboot my life.  And I went on a journey of discovery, and I ended up, bizarrely, in California and then I ended up in Thailand. 

I’ve had a lot of business success and a lot of business failure and a lot of ups and downs, but if I hadn’t had that conversation with my mum and dad, if I’d run away from it, or if they said, as they had every right to do, they’d spent everything that they had saved and everything to try to save me, and they had a right to just walk away, but they didn’t.  And it was that conversation that basically led me to be here today.  And now, I’m with my mum for the last five years.  I’ve been able to take care of my mum as she’s gotten older and needs support and needs help. 

When my father passed away, I was able to tell him, “Don’t worry about mum.  Just let go”.  That conversation changed the whole trajectory of my life.  Now, I have a lot of other events and a lot of other exciting things that happened in my life, but if it happened been for that conversation, I wouldn’t be here on this show. 

Wendy Harris: There’s suicidal tendencies in my family, so I know a little about it.  And when you feel that there’s nothing more left, at a tender and naïve age of 17, it’s a really sad show, isn’t it?  What happened on day six to you there, Andrew, was almost like a realisation that it wouldn’t be suicide as such; you were literally giving up on life. 

Andrew Stotz: It would just be miserable.  

Wendy Harris: The trick that they played on you was to make you realise that life was worth living. 

Andrew Stotz: Yeah.  And I think in those days, they had a saying which was, “To raise the bottom; to let the person suffer the consequences of their actions; and the sooner they suffer that, the more chance that they feel the pain in that, and then they are willing to do something”, and I’ve learned in my life that yeah, pretty much I’m sure that a lot of people that you work with talk about getting on the phone and having conversations and all that, sometimes it’s having a baby, sometimes it’s running out of money, but it’s never, “Hey, I just feel great and I think I’m going to do something really difficult today”. 

Wendy Harris: Yeah, said nobody ever! 

Andrew Stotz: So, pain is a partner of growth. 

Wendy Harris: Yeah, I do believe that you can’t have growth without pain.  That’s got to be part of the lesson.  Well, I’m humbled that you would share such an intimate story, but one that’s really important, Andrew, for anybody listening to say, “Do you know what, it doesn’t matter how bad you feel, there are people you can talk to.  And if you think it’s bad, make sure it’s really, really bad and then life will be great”! 

Andrew Stotz: Yeah.  And I think the thing too is that, if you’re a parent or significant other, and somebody around you is struggling, like I was, never give up.  I mean, it doesn’t mean that you’ve got to enable them or protect them from suffering the pain of their decisions, but the point is, never give up.  Because, they could have given up.  There’s just a moment where, as a parent you’re like, “I’ve had enough”.  And what I’m just saying is that my parents, they didn’t cross that line at that moment.  And for some bizarre reason, it worked. 

Wendy Harris: Say hello to your mum for me. 

Andrew Stotz: I will.  Well, I was going to surprise you by bringing my mother on this call to also talk about her, but I think it would just be too much for her, because we’ve already been through it and I was just talking to her a couple of minutes ago about coming on the show.  But, yeah. 

Wendy Harris: No, thank her for being such a wonderful mum, because she deserves to hear the impact that you make on people, and by sharing that story.  And I will invite everybody to pass their comments on, and I will make sure that you get those as well, Andrew, because life isn’t a bed of roses or a box of chocolates, is it?  Yeah, we all have things that we have to deal with and I’m just glad that your mum and dad didn’t give up on you, so that you can be doing the important work that you’re doing now, to help people.  Money makes the world go round. 

Andrew Stotz: You don’t make money, you can’t stay alive, and that’s part of my work with companies.  It’s like, I understand everybody’s got their idea, but if it’s not funded by money that you’re generating in your business, there’s not a long-term possibility.  And so, it’s critical, it is the blood supply of business. 

Also, just to highlight, for anybody that is experiencing problems with alcohol and drugs, there’s 12-step programmes in every city in every country around the whole world.  Reach out and ask someone and if you can’t find someone to reach out and ask, just reach out and ask me and I’ll help. 

Wendy Harris: Likewise.  We’re always at the end of the phone, or the end of a message, an email, however you’re comfortable reaching out; don’t be on your own.  Important message. 

Well, Andrew, thank you so much for sharing that story.  If people do want to carry on that conversation, where’s the best place for them to do that? 

Andrew Stotz: So, the best place to contact me is either through LinkedIn, or just come to myworstinvestmentever.com.  That’s where I publish all of my episodes.  Wendy was episode 408. 

Wendy Harris: I can’t believe that many! 

Andrew Stotz: Yeah, and there’s a contact thing on my website that, send a message there, it comes directly to me. 

Wendy Harris: All that’s left to say is, thank you, Andrew. 

Andrew Stotz: Thank you for having me. 

Wendy Harris: My love to your mum and we’ll speak again soon. 

Andrew Stotz: Right on! 

Wendy Harris: Andrew and I hope that you enjoyed listening to our conversation today.  Do let us know if you’re going to apply his special formula.  We’d love to carry on the conversations here at Making Conversations Count, so don’t forget to check out makingconversationscount.com, for all the letters to listeners, free tips, advice and offers there for you.  Next time, I’m joined by GoldMine founder, the very nimble Jon Ferrara. 



We don’t want the conversation to stop there!

All of our listeners are important to us, so we would love it if you can connect with Wendy on LinkedIn and send her a message with your favourite episode!


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Henny Maltby Digital marketing agency

Episode 9 – Henny Maltby

Henny Maltby – Digital Marketing Agency, Pink Elephant Media. Making Conversations about Digital Marketing Count. When the Pandemic hit in early 2020, Henny Maltby turned to her husband as they both realised their business was going to change forever. Offering online marketing to large corporate businesses who cut budgets left a hole to fill. By opening the conversation up with local businesses, it was obvious what the next chapter would be for them at Pink Elephant Media…

Kim Walsh Phillips

Episode 10 – Kim Walsh Phillips

Kim Walsh Phillips owns Powerful Professionals, a business that helps empower entrepreneurs to turn clicks into cash and identifying the superpowers in others so they can fly high. Kim is an expert in social selling strategy.

Amelia Thorpe Wellbeing coach

Episode 11 – Amelia Thorpe

Amelia Thorpe – Mental Health Wellbeing Coach. Making Conversations about Mental Wealth Count. Meet Amelia Thorpe, founder of Wellbeing 360, who talks to Wendy about how important it is to give equal priority to our mental and physical health. Listening to Amelia’s story will bring a beacon of hope that we can all take charge of our own conversations which will give us back the control that slips sometimes when times are tough. Amelia is a wellbeing counsellor.

John Attridge capacity business

Episode 12 – John Attridge

John Attridge – Guiding Businesses to Reach their Full Potential by Tapping into Spare Capacity

Making Conversations about Capacity Count. John Attridge, owner of BBX turns spare capacity into value for many businesses. When you listen to John you just know there is a bigger story to this guy as his accent gives it away!
John has successfully built a business network and community to help people fill spare capacity and exchange services. It is a brilliant concept and if you’ve not come across it before yet in touch with me and I’ll tell you more. Using the BBX community helped my own business through the lockdown and has provided such a lot of support and new relationships.

Clara Wilcox return to work coaching for parents

Episode 13 – Clara Wilcox

Clara Wilcox runs The Balance Collective, Specialising in Return to Work Coaching for Parents. Making Conversations about Returning to Work Count! This is a conversation that every Mum will resonate with, juggling home and work is not simply a balancing act but a superpower!

Clara recognized through her own personal journey that the right support for Mum’s returning to work was only available from the employer’s point of view. This causes a biased approach and is not always helpful in an emotive decision-making process.

dr ivan misner bni networking

Episode 14 – Dr Ivan Misner

In this episode, Ivan and Wendy explore how conversation is the foundation of all growth and learning. How times have changed, looking back and also predicting our future generations experiences, yet communication will still be the underpin even it how that looks has changed.

Janine Coombes marketing coach

Episode 15 – Janine Coombes

Google has recognised this lady as the #1 marketing coach and her video series mixes humour with key messages, it is the lovely Janine Coombes. Janine is a marketing coach for personal brands.
In this episode, Janine and Wendy share how using the right language influences the conversations we have and how it affects our results.

Lizzie Butler presentations coach

Episode 16 – Lizzie Butler

Making conversations about presentations count! Delighted to introduce Lizzie Butler, owner of LB Communications, who met Wendy at a local online networking event and immediately hit it off. Lizzie helps you to grow your business through personal development training and how to achieve brilliant communication.

Jem hills inspirational speaker

Episode 17 – Jem Hills

Making conversations about Bullying count. Jem Hills is an inspirational speaker, trainer & performance coach.
Talking to Wendy in this episode is ex-marine Jem Hills who you might find it hard to believe was affected by bullying and a lack of confidence. As a release Jem discovered Northern dancing and practiced as a bedroom activity that later led to an accidental release of freestyle dancing at a competition. The dancing-built resilience and the foundations for the training to complete the Mud Run and onto his Elite Special Forces career.

Peter howard graphic design

Episode 18 – Peter Howard

Peter Howard runs a design studio that is ranked in the top 100 in the country and was responsible for the WAG brand. Having known Peter and his team for many years, Wendy has heard lots of his stories but knew there would be one she had not heard before.

Taz Thornton & Asha Clearwater business coaches

Episode 19 – Taz Thornton & Asha Clearwater

Making conversations about partnerships count. In a Making Conversations Count first, we are joined by two dynamic guests in this episode. Both Taz & Asha provide business coach services in different areas. Joining Wendy chatting about all the elements that make up a great debate. You are not going to want to miss the observations with Taz Thornton and Asha Clearwater around questioning, opinions, debate and discernment that makes for wonderful colourful conversations.

Vicki Carroll O'Neill

Episode 20 – Vicki Carroll (formerly O’Neill)

Vicki works with entrepreneurs, small business owners and executive leaders who are stuck in their business and need someone as a partner to coach them to their next level of success. Vicki offers growth marketing consultant advice, strategy plans & also organises in-house marketing teams.

heidi medina business coach

Episode 21 – Heidi Medina

This episode contains one of our most important conversations, so we’re definitely going to make it count!
Wendy Harris brings Heidi Medina into the conversation today, who opens up the conversation about abuse she has encountered.
She’s a Linkedin expert and business coach who is the exact opposite of the classic ‘my way or the highway’.
Whether you meet Heidi online or in person she is the same.

Niraj Kapur online sales coach

Episode 22 – Niraj Kapur

In this episode, Wendy is joined by Online Sales Coach Niraj Kapur from “Everybody works in Sales” a business that helps companies with their sales processes.

Steve Judge paralympian motivational speaking

Episode 23 – Steve Judge

A life-changing accident that almost claimed a life but actually birthed a mindset shift.  Making conversations about speaking count!

Imagine losing your limbs in an accident.

That’s a real human test.

Most people would fall into one of two camps.

Feel the loss, and struggle to overcome it, before essentially accepting your ‘job lot’ and just becoming a bit angry.

Many would. And they’d be forgiven.

Then there are others, who would not let it defeat them, or define them.

Steve Judge is definitely in the latter of the two camps.

Nikolas Venios the ideas agency

Episode 24 – Nik Venios

We reflect on how this business man helped his poorly mother solve a household challenge which led to a career of making conversations about ideas and innovation count. We will all eventually lose our parents. Sadly, it’s a part of life. Not many of us have to suffer that loss at the tender age of just six. We couldn’t think of a nicer guy to help us with our goal of making conversations about ideas count. Truly, if anyone can hold a conversation about ideas, it’s Nik Venios of the Ideas Agency. Did you know that NASA has a genius test? During this episode, you’ll find out all about this, and the fascinating stats surrounding it.

Jonny cooper hates marketing

Episode 25 – Jonny Cooper

Most business owners hate marketing. That’s probably because they don’t understand it. Someone who does get marketing is Jonny Cooper, and even he can’t stand it! In fact, he despises it so much, he built a business around it. Welcome to Jonny Hates Marketing! This week we’re making conversations about messaging count. Messaging is so important to get correct. Your entire marketing voice depends on it. That’s why you need to listen very carefully to Jonny Cooper.

Wendy Harris telephone trainer how to sell over the phone

Episode 26 – Wendy Harris

Wendy Harris is an expert telemarketer, who has years worth of experience in cold-calling and doing it right. Now a podcast host, Wendy shares her story and how she became an advocate for making conversations count!

Will Polston Make it happen

Episode 27 – Will Polston

Making conversations about wealth….and Clubhouse….count! Paying it forward. Acting from a position of generosity and giving within the law of reciprocity. We’re talking to Will Polston.

Ray Blakney Live Lingua

Episode 28 – Ray Blakney

Making conversations about language count… Ray Blakney is the CEO And founder of online language school Live Lingua. Can you speak another language other than your native tongue? Wendy admitted to the “Making Conversations Count” team that she doesn’t, and we can’t help but feel she’s definitely not alone.

Many Ward write my book cuddle monster

Episode 29 – Mandy Ward

Mandy Ward is a book mentor, helping people to write their own books under the company ‘Write my book’. Mandy is also an author herself, including the popular children’s book ‘The Cuddle Monster’.

Sarah Townsend copywriter survival skills for freelancers

Episode 30 – Sarah Townsend

Sarah Townsend is a freelance copywriter and best-selling author of the book ‘survival skills for freelancers’. In this episode, we discuss the importance of conversations in the freelance world, and how things can lead to many opportunities…

Paul Furlong visual branding advertiser videographer

Episode 31 – Paul Furlong

Paul Furlong is part of Opus Media, producing TV advertising, videos, and photographs for businesses. He knows a thing or two about visual branding, and is considered a advertising guru!

Masami Sato founder B1G1

Episode 32 – Masami Sato

Masami Sato set up the B1G1 initiative. Helping businesses to do good by giving back. When was the last time you gave, freely Not for tax reasons. And not because you felt awkward at a raffle. We could all always do more.

Ann Hobbs Forward thinking publishing

Episode 33 – Ann Hobbs

Ann Hobbs helps people to self-publish their books with Forward Thinking Publishing. She is also a coach and author of her book ‘Kick ass your life’, helping people to push through adversity.

Kim-Adele Platts Career development coach

Episode 34 – Kim-Adele Platts

Kim-Adele Platts, Career Development Coach. Making Conversations about Leadership Count! If you don’t believe in yourself how do you expect others to? This was a question and topic that surfaced during this powerful and insightful conversation with Kim-Adele Platts.

Marina Hauer branding specialist for coaches

Episode 35 – Marina Hauer

Marina Hauer is a branding specialist for independent coaches. Are you using three different brand ‘voices’ in your marketing efforts? We’re making conversations about branding count!

David Smith MBE paralympian

Episode 36 – David Smith

David Smith MBE is a Paralympian in the sport Boccia. Do you know what Boccia is? David tells you in this episode all about the most inclusive Paralympian sport that helps people with their independence.

Graham Nash accountant

Episode 37 – Graham Nash

Graham Nash, BusinessWise Accountants, has worked in many fields over the years and the one common denominator has been helping business turnaround.

Ian Genius sales coach

Episode 38 – Ian Genius

Ian Genius is the sales coach to help you gain confidence in sales. His Ingenious technique helps clients see the value of your best package to COMMAND a higher price.

Jennie Erikson voice over artist

Episode 39 – Jennie Eriksen

Jennie Eriksen is a voice over artist, her company name is Lovely Voice. She helps her intended listener to learn by being able to bring characters to life.

Stella Da Silva employability trainer

Episode 40 – Stella Da Silva

Stella Da Silva talks about vocations in this episode, as a specialist employability trainer she shares her insider knowledge.
What skills do you need to be employable?

Hypnotist Jonathan Chase

Episode 41 – Jonathan Chase

Look into my eyes! You will feel very sleepy! You guessed it, we’re having one of our many conversations that count with hypnosis star Jonathan Chase.

Brynne Tillman social sales link

Episode 42 – Brynne Tillman

Brynne Tillman is a social selling expert. Her company ‘Social Sales Link’ teaches the importance of connection for selling on LinkedIn and other platforms.

Ruth Driscoll

Episode 43 – Ruth Driscoll

Ruth Driscoll supports people through toxic relationships. Her company the ‘life liberator’ takes her personal experiences to help others.

Rob Begg mindset coach

Episode 44 – Rob Begg

Rob Begg is a results based mindset coach to business leaders & teams. In this episode, he talks about your ego and self-limiting beliefs many of us hold.

Dan Knowlton video advertising

Episode 45 – Dan Knowlton

Dan Knowlton and his brother Lloyd run Knowlton – a social media and video advertising company who create unique, funny content to stop the scroll.

Sudhir Kumar

Episode 46 – Sudhir Kumar

Sudhir Kumar is an expert in social selling to grow your business, he’s written a book ‘Being Human: Marketing & Social Selling in a Digital World’.

Episode 47 – Ann Page

Ann Page is a lawyer who helps other lawyers with her courses. She teaches valuable business skills and teaches the importance of avoiding jargon.

Joe Chatham networking

Episode 48 – Joe Chatham

Joe Chatham set up USA 500. It’s an exclusive member-based organization focusing on sharing his expertise in marketing relationships and networking.

Larry Long Jnr

Episode 49 – Larry Long Jnr

Larry Long Jnr is a sales coach that helps give people, teams, and organizations the motivation to go from good to great.

pete cann laughter man

Episode 50 – Pete Cann

Larry Long Jnr is a sales coach that helps give people, teams, and organizations the motivation to go from good to great.

Hear what people are saying about the show

I love this podcast. The guests you have on all bring something new to the conversation and definitely thought-provoking.

Sometimes this means I change something I do, or something I would say, and other times it’s a real opportunity for reflection.

Thanks for sharing your guests with us Wendy, the podcasts are brilliant.

Paula Senior

I always enjoy listening to Wendy’s Making Conversations Count podcast and admire her talent for drawing out people’s stories and getting to the heart of things for finding out what makes them tick.

We all have pivotal moments and Wendy manages to find the right parts, showcasing the reasons why someone is who they are.

It’s those details that we connect to and come to more understanding of why people do what they do.

Heidi Medina

Love this podcast series. It’s a great idea to have a theme of ‘pivotal conversations’ and the variety of guests from massively different backgrounds keeps it fresh and interesting.

Wendy is a natural host and makes people feel at ease to share their stories.

Andrew Deighton

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