Making Conversations Count - Telemarketing Trainer Wendy Harris shares How to use conversation to build relationships in business
Plus honest, relatable conversations with business leaders that empower us to include more conversation in our business.
Celebrating the importance of personal communication, Wendy Harris and other business professionals reflect on their career-defining conversations.
Follow Wendy Harris and her show to never miss a good ChinWAG with fresh topics, insights and experts.
Want to carry on the conversation with Wendy Harris?
Find a time for you and book a 'ChinWAG' chat with WendySo Who is Wendy Harris? Wendy is a Telemarketing Trainer & Consultant who has been picking up the phone for 30+ years. She loves showing clients how much fun it is talking to strangers because that’s where your new business is!
Then, Who is WendyWoo? A nickname for Wendy, Your host on the award nominated podcast where she speaks with business leaders on the topic of Making Conversations Count and that one conversation that changed everything for them
The Making Conversations Count Podcast host Wendy Harris is the owner of telemarketing training company WAG Associates and Best-Selling Author of the “Making Conversations Count – How to sell over the phone” book.
Wendy LOVES conversations. So much so, it’s her career. Wendy has worked in the sales and communication industry for over 30 years, and now spends her time training others to make their conversations count.
Wendy has been branded as the Queen of Conversation and thrives from speaking to people from all walks of life. She has turned her hand in many industries working with teams in the Saas, Tech and Finance sectors plus gets wildly excited when there’s a creative offering.
Connect with Wendy on LinkedIn.
It has become clear since the conception of the show that entrepreneurs and business owners alike are eager to hear the insights shared by guest. With experts sharing their own ‘How to’ win in business, it doesn’t always have to be their given topic of expertise either and can be mindset, money or health or all of the above.
Every guest brings a fresh perspective and leaves listeners and host alike inspired to take action.
Helping Aspiring Entrepreneurs with ‘How to’
The podcast show is the perfect opportunity to capitalize on the wide network of business professionals Wendy has built over her career, and record these stories with the aim to help aspiring entrepreneurs. Each person brings a unique take on this topic, opening up the conversation naturally to share both successes and failures. The podcast is run alongside her successful training business and enables Wendy to show that sales of any nature can be fun when it’s with the right people, for the right reason at the right time.
Highlighting the importance of conversation and communication in the show, Wendy has clear and infectious excitement towards these stories.
Being an entrepreneur is a leap of faith, daunting and not for the faint-hearted. But by hearing other people’s stories, we hope to reduce that fear. By sharing the moments we fear as a failure before a breakthrough we can truly help others. This makes success stories more accessible.
Knowing that business leaders who are now at the top of their game lead real, human lives, with regret, knock-backs, and joy along the way is an encouragement to try it yourself.
Every episode leaves listeners with at least one ‘How to’ do or make a start but don’t be surprised if you take lots of notes as guests turn on their masterclass mode.
Wendy’s Reasoning: Why host a Podcast?
As Wendy is a professional conversationalist, a podcast seemed a natural step.
The show is based on asking each guest to bring with them a memory of one conversation that created a pivotal moment for them. Whether that’s their personal life or career, it’s something that has influenced a change to help them get to where they are today.
This is an opportunity to record and share influential conversations for others to listen to and take in. It’s also a really fun way to get to know Wendy if you’re considering using a trainer for your team. Wendy wanted to create a podcast that gave her the opportunity to talk to business-leaders from all industries and learn about their lives first-hand, whilst making it ‘work’!
Love what you do & you’ll never work a day!
Wendy’s inquisitive nature makes for a great interviewer, asking the right questions to delve deep. The magic in these conversations is that every guest shares their pivotal conversation LIVE.
Wendy specifically asks not to be told before they record – it leads to fascinating conversations on the most surprising topics. No subject is taboo and we are extremely proud to be trusted with these conversations.
Hear what people are saying about the Making Conversations Count Podcast show
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NO SURPRISE THIS PODCAST IS A BRITISH PODCAST AWARDS FINALIST!
WHAT A LISTENER AND QUESTION-ASKER WENDY IS. NOTHING IS SCRIPTED, IT ALL FLOWS FREELY AND YOU FEEL RIGHT AT HOME WHEN WENDY RECEIVES YOU AS A GUEST IN HER PODCASTING WORLD. I HAD THE HONOR OF BEING A GUEST ON A RECENT EPISODE AND ENJOYED THE EXPERIENCE THOROUGHLY. WENDY HAS A RARE GIFT OF MAKING HER GUESTS THINK VERY DEEPLY ABOUT THEIR FIELD OF EXPERTISE AND GO BEYOND THE MERE REPETITION OF TALKING POINTS. THIS IS ONE OF THE MAIN REASONS THE PODCAST IS SO EMINENTLY LISTENABLE. I HAVE NO DOUBT MANY AWARDS ARE TO COME AND PODCASTING STARDOM IS BUT A QUESTION OF TIME FOR WENDYWOO.
Brilliant podcast
Brilliant podcast! Really enjoyed our chat immensely and have explored other sessions and enjoyed what I heard. Excellent work!
Informative, Charismatic and Meaningful Conversations
The perfect companion on a short drive.
As well as an insight into the human character, you’ll learn just as much on how to hack your day-to-day business operations.
Business leaders at pivotal moments in their careers
Make Conversations County has a relax informal feel that many podcasts lack by taking themselves too seriously. It’s like having coffee with a friend.
Favourite episodes are Nicky Pattinson, Amelia Thorpe and Paula at the YMCA. It’s also good to understand the journey of Wendy Harris at WAG Associates who used to be homeless as a single mum and the amazing journey she has been on.
Check this podcast out today.
Great energy and packed with value
The guests that come on the show are so varied but are all intent in adding value. And Wendy’s energy makes sure that it’s done in a really fun
Bravo!
Wendy expresses genuine curiosity about her guests. I felt like we were all sitting around the table for a warm cuppa getting to know each other.
She truly has a gift at listening to her guests and making each conversation count.
As a listener, I left each conversation feeling engaged and connected. I’m looking forward to joining Wendy every week to learn about the pivotal moment in her guests’ lives. Elizabeth Krajewski
I love this podcast.
The guests you have on all bring something new to the conversation and definitely thought-provoking.
Sometimes this means I change something I do, or something I would say, and other times it’s a real opportunity for reflection.
Thanks for sharing your guests with us Wendy, the podcasts are brilliant.
Great conversations
I really enjoyed your conversation with Steve Judge. His story is incredibly inspiring. I can’t imagine the pain he had to go through to grow his leg back and then learn to run on it. Never lean on your excuses!
Enlightening and fun
One of the most enlightening and fun podcasts out there. Wendy is an incredible host no matter who the guest and I am thoroughly enjoying this podcast. One you must put on your weekly listen list.
Love this podcast series.
It’s a great idea to have a theme of ‘pivotal conversations’ and the variety of guests from massively different backgrounds keeps it fresh and interesting.
Wendy is a natural host and makes people feel at ease to share their stories.
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For weekly email reminders, sneak-peeks of the best bits before anyone else & useful resources. Sign me upAbout our Guests
Each episode has a new guest on the show. Every guest is considered an expert in their field with great personalities to match.
Full list of all guests available on the episodes page
We tap into a wealth of experience from across the globe as we find many of the challenges in business are universal.
Leaders feature from every Industry; what’s fascinating is the ‘how to’s’ can be from unexpected experiences totally unrelated to our guests field of expertise.
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Guests benefit from regular social media publicity and being featured on our Guests Resources & Offers page where we will share free tips and strategies along with books, courses, and downloads that help our listeners to grow both personally and professionally.
Guest Offers
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Head to the dedicated page for Guest Offers & Resources here.